Natalia Alexandrovna Zaitseva
Professor of the Hospitality, Tourism and Sports Industry Department of the Institute of Management, Russian State University of Economics. G.V. Plekhanov, Stremyannyi per., 36, Moscow, 115093.
Head of the department for the development of educational activities of the Federation of Restaurateurs and Hoteliers. Member of the Council for Professional Qualifications in the hospitality industry. Certified expert in the independent assessment of professional qualifications in the hospitality industry (tourism, hotels, catering and service enterprises).